SONATA(YF) >2013 > G 2.4 GDI > Body Electrical System > Audio>Troubleshooting  
Troubleshooting
Symptom
Suspected area
Repairment
Pressing power switch does not turn on system
Radio receiver power source circuit
R-1
LCD module
R-1
Monitor
R-7
Monitor power 
R-9
R-10
Panel switch does not function
Steering pad switch circuit
R-3
Audio H/U front pcb ass'y
R-1
Radio receiver power source circuit
R-1
No sound can be heard from speakers
Radio receiver power source circuit
R-1
EXT. AMP I/F (For PA-760S)
R-4
R-6
R-8
EXT. AMP power source (For PA-760S)
R-5
Speaker ↔ H/U wiring
R-11
Speaker input Waveform
R-12
Noise occurs
Proceed to "noise occurs"
R-14
Radio broadcast cannot be received
Proceed to "radio broadcast cannot be received (poor reception)"
R-13
Disc cannot be inserted or is ejected right after insertion
Radio receiver power source circuit
R-1
Proceed to "Disc cannot be inserted or is ejected right after insertion"
R-19
Disc cannot be ejected.
Radio receiver power source circuit
R-1
CD sound skips
CD player
R-20
Illumination for radio receiver does not come on whth light
control switch on.
Illumination circuit 
R-15
Head unit display
R-15
Radio receiver power source circuit
R-1
Display does not dim with light control switch turned on
Illumination circuit 
R-16
Power does not turn off
Audio H/U
R-1
Bluetooth voice recognition faulty
Audio H/U
R-1
Mic input
R-17
USB I/F error
Auido H/U
R-1
Usb device faulty
R-18
Multimedia terminal connection
R-17
iPod I/F error
Auido H/U
R-1
Ipod faulty
R-18
Multimedia terminal connection
R-17
AUX connection error
Auido H/U
R-1
Multimedia terminal connection
R-17

R-1 : Replace the audio head unit
1.
Check the same problems after replaceing the audio head unit
OK
▶ If Audio is normal operating, replace the audio head unit
NG
▶ Check the vehicle wiring. (Refer to removal procedure. R-2)

R-2 : Check the power connection of audio head unit.
1.
Remove the audio head unit.
2.
Check the specified condition of terminal.

OK
Tester Connection
Condition
Specified Condition
CON-B11 ↔ GND
Always
9~12 V
CON-B12 ↔ GND
Always
9~12 V
CON-B24 ↔ GND
Always
Below 1Ω

NG
▶ Check again after repairing or replacing the Cable harness or Connector.

R-3 : Check the steering wheel remote control
1.
Check the steering wheel remote control connector specification (Refer to "Audio remote control - inspection")
OK
▶ Replace the audio head unit. (Refer to R-1)
NG
▶ Replace the steering wheel remote control switch.

R-4 : Replace the external amplifier
1.
Check the same problems after replaceing the external amplifier
OK
▶ If Audio is normal operating, replace the external amplifier
NG
▶ Check the connectors of external amplifier power and interface (Refer to R-5,R-6 and R-8)

R-5 : Check the external amplifier power cable
1.
Remove the external amplifier
2.
Check the specified condition of terminal.

OK
Tester Connection
Condition
Specified Condition
CON-E1 ↔ GND
Always
9~12 V
CON-E7 ↔ GND
Always
9~12 V
CON-E15 ↔ GND
Always
Below 1Ω

NG
▶ Check again after repairing or replacing the Cable harness or Connector.

R-6 : Check the external amplifier CAN interface
1.
Remove the audio head Unit.
2.
Remove the external amplifier
3.
Check the specified condition of terminal.

OK

Tester Connection
Condition
Specified Condition
CON-I1 ↔ CON-E5
Always
Below 1Ω
CON-I1 ↔ GND
CON-E5 ↔ GND
Always
OPEN
CON-I13 ↔ CON-E6
Always
Below 1Ω
CON-I13 ↔ GND
CON-E6 ↔ GND
Always
OPEN

NG
▶ Check again after repairing or replacing the Cable harness or Connector.

R-7 : Check the audio monitor CAN interface
1.
Remove the audio head unit.
2.
Remove the audio monitor.
3.
Check the specified condition of terminal.

OK

Tester Connection
Condition
Specified Condition
CON-I1 ↔ CON-C8
Always
Below 1Ω
CON-I1 ↔ GND
CON-C8 ↔ GND
Always
OPEN
CON-I13 ↔ CON-C7
Always
Below 1Ω
CON-I13 ↔ GND
CON-C7 ↔ GND
Always
OPEN

NG
▶ Check again after repairing or replacing the Cable harness or Connector.

R-8 : Check the external amplifier S/PDIF connection
1.
Remove the audio head unit.
2.
Remove the external amplifier
3.
Check the specified condition of terminal.

OK

Tester Connection
Condition
Specified Condition
CON-H6 ↔ CON-E19
Always
Below 1Ω
CON-H6 ↔ GND
CON-E19↔ GND
Always
OPEN
CON-H15 ↔ CON-E18
Always
Below 1Ω
CON-H15 ↔ GND
CON-E18 ↔ GND
Always
OPEN

NG
▶ Check again after repairing or replacing the Cable harness or Connector.

R-9 : Replace the audio monitor
1.
Check the same problems after replaceing the audio head unit
OK
▶ If Audio is normal operating, replace the audio head unit

NG
▶ Check the vehicle wiring. (Refer to R-10 and R-7)

R-10 : Check the monitor power cable
1.
Remove the audio monitor.
2.
Check the specified condition of terminal.

OK

Tester Connection
Condition
Specified Condition
CON-C9 ↔ GND
Always
9~12 V
CON-C10 ↔ GND
Always
9~12 V
CON-C4 ↔ GND
Always
OPEN

NG
▶ Check again after repairing or replacing the Cable harness or Connector.

R-11 : Check the wiring harness and connector
1.
Remove the audio head unit
2.
Remove the external amplifier (For PA760s)
OK
▶ FOR PA-710S

Tester Connection
Condition
Specified Condition
CON-A1 ↔ RL SPK +
Always
Below 1Ω
CON-A10 ↔RL SPK -
Always
Below 1Ω
CON-A2 ↔ FL SPK +
Always
Below 1Ω
CON-A11 ↔ FL SPK -
Always
Below 1Ω
CONA3 ↔ FR SPK +
Always
Below 1Ω
CON-A12 ↔ FR SPK -
Always
Below 1Ω
CON-A4 ↔ RR SPK +
Always
Below 1Ω
CON-A13 ↔ RR SPK -
Always
Below 1Ω
CON-A1, 2, 3, 4, 10, 11, 12, 13 ↔ GND
Always
OPEN

OK
▶ FOR PA-760S

Tester Connection
Condition
Specified Condition
CON-E12 ↔ SUB WOOFER2 +
Always
Below 1Ω
CON-E25 ↔ SUB WOOFER2 -
Always
Below 1Ω
CON-E13 ↔ SUB WOOFER1 +
Always
Below 1Ω
CON-E26 ↔ SUB WOOFER1 -
Always
Below 1Ω
CON-F7 ↔ CENTER SPK +
Always
Below 1Ω
CON-F14 ↔ CENTER SPK -
Always
Below 1Ω
CON-G1 ↔ RR DOOR SPK +
Always
Below 1Ω
CON-G7 ↔ RR DOOR SPK -
Always
Below 1Ω
CON-G2 ↔ RL DOOR SPK +
Always
Below 1Ω
CON-G8 ↔ RL DOORSPK -
Always
Below 1Ω
CON-G3 ↔ FR SPK +
Always
Below 1Ω
CON-G9 ↔ FR SPK -
Always
Below 1Ω
CON-G4 ↔ FL SPK +
Always
Below 1Ω
CON-G10 ↔ FL SPK -
Always
Below 1Ω
CON-G5 ↔ FR DOOR SPK +
Always
Below 1Ω
CON-G11 ↔ FR DOOR SPK -
Always
Below 1Ω
CON-G6 ↔ FL DOOR SPK +
Always
Below 1Ω
CON-G12 ↔ FL DOOR SPK -
Always
Below 1Ω
CON-E12, 13, 25, 26/ F7, 14/
G1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ↔ GND
Always
OPEN

NG
▶ Check again after repairing or replacing the Cable harness or Connector.

R-12 : Check the wiring harness and connector
1.
Remove the audio head unit
2.
Remove the external amplifier (For PA760S)
3.
Check the output of audio head unit and external amplifier using the oscilloscope
OK
▶ FOR PA-710S

Tester Connection
Condition
Specified Condition
CON-A1 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-A10 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-A2 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-A11 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-A3 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-A12 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-A4 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-A13 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output

OK
▶ FOR PA-760S

Tester Connection
Condition
Specified Condition
CON-E12 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-E25 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-E13 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-E26 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-F7 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-F14 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-G1 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-G7 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-G2 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-G8 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-G3 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-G9 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-G4 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-G10 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-G5 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-G11 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-G6 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output
CON-G12 ↔ GND
Audio sound is being produced
A waveform synchronized with sound is output

NG
▶ Check again after repairing or replacing the Cable harness or Connector.

R-13 : Radio Broadcast cannot be Received (Bad reception)
1.
Check the radio broadcast reception after replacing the audio head unit
OK
▶ If Audio is normal operating, replace the audio head unit

NG
▶ Go to step 2

2.
Check the antenna jack
NG
▶ Check again the radio broadcast reception after connecting the antenna jack

OK
▶ Go to step 3

3.
Check the antenna amp input voltage (Refer to "Antenna - Glass antenna circuit inspection"
NG
▶ Check the antenna amp input voltage (Refer to "Antenna - Antenna cable"

OK
▶ Go to step 4

4.
Check the feeder cable connection (Refer to "Antenna - Antenna cable")
NG
▶ Check again after repairing or replacing the antenna feeder cable.

OK
▶ Go to step 5

5.
Check again the radio broadcast reception after replacing the external amplifier
OK
▶ If Audio is normal operating, replace the external amplifier

NG
▶ Go to step 6

6.
Check and repair the glass antenna. (Refer to "Antenna - Glass antenna test")
R-14 : Check that speakers are installed tightly.
NG
▶ Install the speakers tightly.

OK
▶ Go to step 1

1.
Noise source description
Condition in Which Noise Occurs
Noise Type
Depressing accelerator pedal increases noise, and stopping engine stops noise immediately
Generator nosie
When A/C or heater is operating
Blower motor noise
When rapidly accelerating on unpaved road
When engine switch is turned on (IG)
Fuel pump noise
When horn switch is pressed and released
When horn switch is pressed and held down
Horn noise
Running engine causes soft noise, and stopping engine stops noise immediately
Ignition noise
Noise occurs synchronously with turn signal flash
Flasher noise
Noise occurs during window washer operation
Washer noise
Running engine causes noise, but stopping engine does not stop noise
Engine coolant temperature sensor noise
When wiper is operating
Wiper noise
When brake pedal is depressed
Stop light switch noise
Other
Static electricity on vehicle

OK
▶ Check the noise source

NG
▶ Check again after replacing the audio head unit

2.
Repair or replace the noise source
R-15 : Check again after replacing the audio head unit

OK
▶ Remove the audio head unit

NG
▶ Go to step 1

1.
Check the input signal of Illumination (+)
FOR PA-710S, 760S
Tester Connection
Condition
Specified Condition
CON-A8/H8 ↔ GND
Always
9~16 V
CON-C4 ↔ GND
Always
Below 1Ω

FOR LCD
Tester Connection
Condition
Specified Condition
CON-C5 ↔ GND
Always
9~16 V
CON-C4 ↔ GND
Always
Below 1Ω

NG
▶ Check the vehicle wiring

OK
▶ Go to step 2

2.
Check the illumination (-) input signal using the oscilloscope
FOR PA-710S, 760S
Tester Connection
Condition
Specified Condition
CON-A17/H17 ↔ GND
Always
Check the PWM waveform

FOR LCD
Tester Connection
Condition
Specified Condition
CON-C1 ↔ GND
Always
Check the PWM waveform

NG
▶ Check the vehicle wiring and cluster PWM output.

OK
▶ Go to step 3

3.
Check the vehicle illumination control unit.
R-16 : Test after replacing the audio head unit
OK
▶ Replace the audio head unit

NG
▶ Go to step 1

1.
Check the illumination (-) input signal using the oscilloscope
FOR PA-710S
Tester Connection
Condition
Specified Condition
CON-A17/H17 ↔ GND
Always
Check the PWM waveform

FOR LCD
Tester Connection
Condition
Specified Condition
CON-C1 ↔ GND
Always
Check the PWM waveform

Is PWM output waveform changed according to vehicle illumination control ?
NG
▶ Check the vehicle wiring and cluster PWM output module.

OK
▶ Go to step 2

2.
Check the illumination detent input signal.
FOR PA-710S
Tester Connection
Condition
Specified Condition
CON-A9 ↔ GND
Always
LOW : DETENT OFF

FOR LCD
Tester Connection
Condition
Specified Condition
CON-H9 ↔ GND
Always
LOW : DETENT OFF

NG
▶ Check the vehicle wiring and cluster DETENT output signal

OK
▶ Go to step 3

3.
Check the vehicle illumination control unit.
R-17 : Check the mic input condition.
Tester Connection
Condition
Specified Condition
CON-B10/I10 ↔ MIC+
Always
Below 1Ω
CON-B22/I22 ↔ MIC-
Always
Below 1Ω
CON-B22/I22↔ GND
Always
OPEN

NG
▶ Check the vehicle wiring and B/T mic

OK
▶ Go to step 1

1.
Test again after replacing the B/T mic
R-18 : Test after replacing the audio head unit
OK
▶ Replace the audio head unit

NG
▶ Go to step 1

1.
Test after replacing the multimedia jack.
OK
▶ Replace the multimedia jack .

NG
▶ Go to step 2

2.
Check the multimedia jack connector.
Tester Connection
Condition
Specified Condition
CON-B6/I16 ↔ CON-D3
Always
Below 1Ω
CON-B18/I18 ↔ CON-D2
Always
Below 1Ω
CON-B7/I7↔ CON-D1
Always
Below 1Ω
CON-B8/I8↔ COND16
Always
Below 1Ω
CON-B9/I9↔ CON-D6
Always
Below 1Ω
CON-B20/I20↔ CON-D14
Always
Below 1Ω
CON-B21/I21↔ CON-D7
Always
Below 1Ω
CON-B/I 6, 18, 7, 8, 20, 21 ↔ GND
Always
OPEN

NG
▶ Check the vehicle wiring

OK
▶ Go to step 3

3.
Check again after replacing the external input device with another one.
R-19 : Disc cannot be inserted or ejected right after insertion
1.
Is the ignition key at ACC or ON?
OK
▶ Go to step 2

NG
▶ Turn the key to ON

2.
Power ON reset. Disconnect the 2 audio fuses, wait 5minutes with ignition switch off. And then insert both fuse. Then turn the ignition key ON. Is CD ejected?
OK
▶ Loock for foreign matters in CD player. Such as paper lables, coins etc.

NG
▶ Go to step 3

3.
If CD does not ejected, don't try removing it. The player may be damaged. Please replace the CD player.
R-20 : Sound sometimes skips when parking
1.
Is CD face scratched or dirty?
OK
▶ CD is defective, or clean CD

NG
▶ Go to step 2

2.
Does it play properly if CD is replaced with an existing proper CD?
OK
▶ Replace CD

NG
▶ Repair or replace CD player